Refund Policy
We strive for complete customer satisfaction. However, refunds are governed by the following terms:
Full Refunds
- Granted only if we are unable to start or deliver the service within the agreed timeline due to our fault.
- If the client cancels the order within 24 hours before any work has begun.
Partial Refunds
- May be offered if the client is unsatisfied and we cannot resolve the issue through revisions.
- The refund amount depends on the progress of work completed at the time of the request.
Non-Refundable Cases
- Services already delivered or approved by the client.
- If the client fails to provide necessary information or respond to communications.
- Change of mind after work has started.
Approved refunds will be processed within 7–10 business days.
If you have questions or need help, please contact our support team.